The Kyiv Digital app has played a crucial role in transforming the city into a hub for pioneering advancements and became a digital platform that makes governance more inclusive, transparent, and focused on the needs of citizens. We demonstrate resilience and digital inclusion under any challenges and show how a city app can become an essential tool with critical information. This is a control panel for a smart city and a powerful example of the potential of e-democracy tools in the unpredictable age of digital technology.